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If you have questions or want some assistance, you've come to the right place. You'll find answers, definitions, instructions and even calculators to help you in your financial planning.

  • Open PC Mortgages DialogPresident's Choice Financial Mortgages

    For current mortgage customers with customer service needs, call 1-888-866-0866 toll-free (option 3) Monday to Friday, 8:30 a.m. to 7:00 p.m. Eastern Standard Time

    For new customers:

    By phone
    7:00 a.m. to 12:00 a.m. local time, toll-free

    • For general inquiries or to bank by phone, call 1-888-723-8881
    • Customers outside North America can call us at 416-223-0263 (long distance charges will apply)

    In person

    • Find your nearest pavilion here
  • Open PC Financial MasterCard DialogPresident's Choice Financial MasterCard®

    By phone

    • Call toll-free, 24 hours a day, 7 days a week at: 1-866-246-PCMC (7262)
    • Services for the hearing impaired − TTY only, call toll-free at 1-855-223-3499, 24 hours a day, 7 days a week
    • Customers outside North America can call us collect at 647-426-1343

    By Mail

    • President's Choice Financial Services
      P.O. Box 4403, Station A Dept 5114
      Toronto, ON M5W 5Y4
  • Open PC Points DialogPC Points®

    By phone (24 hour, toll-free)

    • Call 1-866-PC POINTS (727-6468)
    • Services for the hearing impaired − TTY only call toll-free at 1-855-223-3499, 24 hours a day, 7 days a week
  • Open Address for Service of Legal Demands DialogAddress for Service of Legal Demands

    In accordance with the Bank Act and the Trust and Loan Companies Act, the following offices have been designated for service of Family Support and Maintenance Orders, Canada Revenue Agency Demands and other demands.

    Address for Canada Revenue Agency Demands and Family Maintenance and Support Orders

    CIBC
    Commerce Court Operations - Commerce Court West
    199 Bay Street, B-2, Securities Level
    Toronto, ON, M5L 1A2

    Address for service of other legal notices

    CIBC
    Commerce Court Operations - CCW - Securities Level
    199 Bay Street
    Toronto, ON M5L 1G9

    Address for PC MasterCard legal and enforcement notices only

    President's Choice Bank
    25 York Street, P.O. Box 201, 7th floor
    Toronto, ON, M5J 2V5

    Who do I talk to about banking concerns? go toKnow your options


*Not all products are available in Quebec