Peace of mind

Our commitment to your peace of mind

online banking security enhancements

your privacy is protected

Security measures are in place to keep your privacy protected and your information confidential at all times. When you provide us with personal information, we don't disclose or share it with anyone else without your express or implied consent, nor do we sell it. In fact, your data is protected by our security systems from error, loss and unauthorized access, and is used only in appropriate circumstances. You can always review your personal information held by us and make corrections to it. Just contact us at 1-888-723-8881 and we'll be pleased to assist you further.

Find out more about your privacy rights.

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we take security seriously

The providers of President's Choice Financial follow stringent security measures to protect your financial and personal information. Using 128-bit encryption, one of the highest forms of encryption technology available, we "scramble" your data to prevent unauthorized access. As part of our security commitment to you, we also use firewalls, arrange for independent system audits and rely on other sophisticated techniques.

Find out more about our security commitment to you

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your bill payments will be completed on time

When banking online, you need to know your payments will be processed as requested. That's why you should make sure that your payments are made at least two business days before they are due. If one of your bills isn't paid after it has been submitted to us, and you incur additional interest charges or late payment fees because of a system malfunction or other error caused by us, we'll compensate you for those charges. Of course, this doesn't apply to errors on your part that cause your bill not to be paid (your responsibility for completed transactions is outlined in the legal stuff section). If you can't access the Internet to pay your bills, please make your bill payments using other self-serve options, such as the bank machine or by telephone at 1-888-723-8881

Learn more about bill payments.

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President's Choice Financial services are provided by the direct banking division of CIBC. President's Choice Financial MasterCard is provided by President's Choice Bank.

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