President's Choice Financial
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helpful stuff



President's Choice Financial services are provided by the direct banking division of CIBC.

President's Choice Financial MasterCard is provided by President's Choice Bank.

The PC points loyalty program is provided by President's Choice Services Inc.

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If you have questions or want some assistance, you've come to the right place. You'll find answers, definitions, instructions and even calculators to help you in your financial planning.

need to reach us?

If you'd like to contact President's Choice Financial® services* directly for assistance with daily banking, President’s Choice Financial® MasterCard®, PC® points or PC Financial auto and home insurance, here’s how to do it:

daily banking by email by phone
7:00 a.m. to 12:00 a.m. local time, toll-free
  • for general inquiries, call 1-888-872-4724
  • to bank by telephone, call 1-888-723-8881
  • customers outside North America can call us at 416-223-0263 (long distance charges will apply)
by post
  • President’s Choice Financial services
    P.O. Box 603, Stn. Agincourt
    Scarborough, ON M1S 5K9
in person
President's
Choice
Financial
MasterCard
by email
by phone
  • call toll-free, 24 hours a day, 7 days a week at
    1-866-246-PCMC (7262)
  • customers outside North America can call us collect at 647-426-1343
by post
  • President's Choice Financial Services
    P.O. Box 4403, Station A Dept 5114
    Toronto, ON M5W 5Y4
PC points by phone (24 hour, toll-free)
  • call 1-866-PC POINTS (727-6468)
PC Financial
Insurance
auto and home insurance

by phone
  • Claims
    1-877-251-8656
    24 hours a day/7 days a week
  • Service or changes to an existing policy
    1-877-251-8652
    8:00 a.m. to 8:00 p.m. (Local time Ontario and Alberta) Monday to Friday
    9:00 a.m. to 5:00 p.m. (Local time Ontario and Alberta) on Saturdays

by email
  • talktous@autohome.pcinsurance.ca
travel insurance

by email
by phone
  • emergency assistance
    toll-free 1-866-221-0575
    collect 416-621-6820
    24 hours a day/7 days a week
  • sales, service and claims
    1-800-826-0339
    8:00 a.m. to 8:00 p.m. (local time) Monday to Friday
    10:00 a.m. to 4:00 p.m. (local time) Saturday
by post
  • PC Financial travel insurance
    P.O. Box 4200, Station D
    Toronto, ON M9A 4X5
pet insurance

by email
by phone
  • Quotes and Service
    1-877-PCF PETS (723-7387)
    7:00 a.m. to 10:00 p.m. (CST) Monday to Thursday
    7:00 a.m. to 8:00 p.m. (CST) Friday
    8:00 a.m. to 7:00 p.m. (CST) Saturday
by post
  • PC Financial pet insurance
    200-1200 Portage Avenue
    Winnipeg, MB R3G 0T5
legal and
enforcement
notices
support orders and provisions mailing address for other legal notices
  • Canadian Imperial Bank of Commerce
    Direct banking division
    P.O. Box 645, Stn. Agincourt
    Scarborough, ON M1S 5T3
address for legal notices served on the spot
  • Canadian Imperial Bank of Commerce
    Direct banking division
    20 Dundas Street West, 6th Floor
    Toronto, ON M5G 2C2

Who do I talk to about banking concerns? Know your options.

*not all products are available in Quebec

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President's Choice Financial services are provided by the direct banking division of CIBC.

President's Choice Financial MasterCard is provided by President's Choice Bank.

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